Delivery

**Delivery Policy - Mister Flossy**

**1. Shipping Information:**

At Mister Flossy, we offer free delivery for all orders within Australia. We are committed to ensuring that your order is processed, shipped, and delivered promptly and efficiently.

**2. Processing Time:**

Once your order is placed and payment is successfully processed, our team will begin processing your order. We strive to process and dispatch orders within 2 business days. Please note that processing times may vary during peak seasons or promotional periods.

**3. Shipping Method:**

We use reputable shipping carriers to deliver your orders safely and efficiently. The specific carrier and shipping method used for your order will be determined based on factors such as destination, package size, and delivery speed.

**4. Estimated Delivery Time:**

The estimated delivery time for your order will depend on your location within Australia. Generally, you can expect your order to be delivered within 3 - 5 business days after it has been dispatched. Please note that unforeseen circumstances such as weather conditions or logistical delays may affect delivery times.

**5. Order Tracking:**

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment and receive real-time updates on its status.

**6. Delivery Address:**

Please ensure that the delivery address provided during checkout is accurate and complete to avoid any delays or misdelivery. We are not responsible for orders that are delivered to incorrect or incomplete addresses provided by the customer.

**7. Delivery Attempts:**

Our shipping carriers will make reasonable attempts to deliver your order to the provided address. If delivery is unsuccessful after multiple attempts, your order may be returned to us. In such cases, we will contact you to arrange for re-delivery or provide further instructions.

**8. Delivery Restrictions:**

Please note that we currently only offer FREE delivery within Australia. We do not offer FREE delivery international shipping at this time.

**9. Order Issues and Inquiries:**

If you encounter any issues with your order, such as delays or damaged items, please contact our customer service team at hello@misterflossy.com.au or . We are here to assist you and resolve any concerns you may have.

**10. Change or Cancellation of Orders:**

If you need to make changes to your order or cancel it after it has been placed, please contact us as soon as possible. Once an order has been dispatched, we may not be able to make changes or cancellations.

We are dedicated to providing you with a smooth and enjoyable shopping experience. If you have any questions or require further assistance regarding our delivery policy, please don't hesitate to reach out to us: hello@misterflossy.com.au 

Last updated: 08/08/2023